I can't sign in
Fixes for the most common sign-in problems.
2 minBusiness ownersVisitorsEasy
Quick answer
First, sign in the way you signed up: if you used Google, tap “Continue with Google,” not a password. For email/password, make sure your email is confirmed (tap “Resend confirmation” if not) and check for typos. Forgot your password? Contact us — there's no self-serve reset yet.
Email confirmed?Check for typosContact us if stuck
Step by step
- 1
If you signed up with Google, tap “Continue with Google” and pick your account — skip the password steps.
- 2
For email/password: confirm you've verified your email. If it says “not confirmed,” tap “Resend confirmation.”
- 3
Re-type your email and password slowly — watch for autocorrect and extra spaces.
- 4
Make sure you already created an account; if not, sign up first.
- 5
Forgot your password or still stuck? Contact us and we'll help.
Tips
- Passwords are case-sensitive — “Yelapa” and “yelapa” are different.
- Not sure how you signed up? Try “Continue with Google” first — if that's your account, it just works.