Troubleshooting

My claim is still pending

Why a claim takes time and what to do.

1 minBusiness ownersEasy
Quick answer

We review every claim by hand, usually within a day or two. Adding and verifying your WhatsApp number helps us approve you faster. If it's been longer, contact us.

PendingWe review by handApproved

Step by step

  1. 1

    Check that your claim still shows as “Pending.”

  2. 2

    Add and verify your WhatsApp number from Profile — it speeds things up.

  3. 3

    Give us a day or two to review.

  4. 4

    Still waiting after that? Contact us.

Tips

  • We're a small community team, so reviews happen during the day, Yelapa time.

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